Privacy Policy
Effective Date: June 4, 2026 · Last Updated: June 4, 2026
This Privacy Policy describes how Meliovation LLC ("Meliovation," "we," "us," or "our") collects, uses, and shares information about you when you use our VacationCounts-branded services, including the vacationcounts.com website and all applications developed under the VacationCounts brand (collectively, the "Services").
Our Services currently include:
- VacationCounts (vacationcounts.com) — our brand website
- CountryCounts — a VacationCounts app
- WeatherCounts — a VacationCounts app
- TimeOffCounts — a VacationCounts app
By using any of our Services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information You Provide to Us
When you interact with our Services, you may provide us with:
- Contact information: Your email address when you contact us, sign up for updates, or register for an account.
- Profile information: Your name and other profile details when you create an account in one of our apps.
- Communications: Messages, feedback, or other content you send to us directly.
Note: Account registration is not currently required to use our Services. As account features are introduced, this policy will be updated accordingly.
Information Collected Automatically
When you use our Services, we and our service providers automatically collect certain technical and usage information, including:
- Usage data: Pages visited, features used, links clicked, time spent on pages, and how you navigate our Services.
- Device and browser information: Browser type, operating system, device type, screen resolution, and language settings.
- Approximate location: We infer your general location (country or region) from your IP address. We do not collect precise GPS location data.
- Referring URLs: The website that directed you to our Services.
- Performance data: Page load times and other technical metrics used to improve our Services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Respond to your inquiries and provide customer support
- Send you updates and announcements about our Services (where you have opted in)
- Analyze usage trends and understand how our Services are used
- Monitor and improve performance of our Services
- Comply with legal obligations
- Detect, prevent, and address fraud, abuse, and technical issues
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information in the following circumstances:
- Service Providers: We share information with trusted vendors who assist us in operating our Services (e.g., hosting, analytics). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect rights, property, or safety.
- Business Transfers: If Meliovation is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before such a transfer occurs.
4. Third-Party Services
Our Services use the following third-party services:
- Vercel Analytics: We use Vercel Analytics to collect anonymized, aggregated usage and performance data. Vercel Analytics is designed to be privacy-friendly and does not use cookies or track users across websites. For more information, see Vercel's Privacy Policy.
5. Cookies and Tracking Technologies
Our primary website (vacationcounts.com) does not use cookies for tracking or advertising. Our analytics provider (Vercel Analytics) operates without cookies.
Individual VacationCounts apps may use cookies or similar technologies (such as local storage) to maintain session state or remember your preferences. Where cookies are used, additional notice will be provided within the applicable app.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we securely delete or anonymize it.
7. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at mail@vacationcounts.com and we will promptly delete such information.
8. Your Privacy Rights
California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the personal information we have collected about you and how we use and share it.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we hold about you.
- Right to Opt-Out of Sale: We do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Other U.S. Residents
Residents of other U.S. states (including Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws) may have similar rights to access, correct, or delete their personal information. To make a request, please contact us at mail@vacationcounts.com.
9. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our Services or by email. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Meliovation LLC Email: mail@vacationcounts.com
